Refund Policy

At Luxe AI Smart Homes, customer satisfaction is our top priority. We offer a 100% satisfaction guarantee on workmanship and basic function setup.

✅ Full Refund (before install):
You may request a full refund prior to installation day for any reason.

❌ No Refunds (after install):
Once installation and programming are completed and verified with you, all sales are final.

⚠️ Exceptions:
If a device is found to be defective within 7 days of install, we will replace or reinstall it at no labor cost. Manufacturer warranties apply for device replacements.

To request a refund before install day, please email: info@luxeaismarthomes.com